Welcome to Hot Sale Angling Store’s FAQ section! We’ve compiled answers to the most common questions about our products, shipping, payments, and more. If you don’t find what you’re looking for, please contact our customer service team at [email protected].

About Our Store

What kind of products does Hot Sale Angling Store specialize in?
We specialize in premium freshwater fishing equipment including rods, reels, lines, and a wide variety of lures (from jigs and crankbaits to frogs and chatterbaits). Our carefully curated selection focuses on tournament-grade gear for dedicated anglers.
Where is Hot Sale Angling Store located?
We’re based in San Francisco (2201 Rodney Street) but serve passionate anglers worldwide (excluding some remote areas in Asia and other locations).

Product Questions

How do I choose the right fishing rod for my needs?
Our Casting Rods section offers specialized options for different techniques. Consider your target species, fishing technique (like trolling or jerkbait fishing), and personal preference for action and power. Need help? Email our gear experts!
What’s the difference between your bladed jigs and regular jigs?
Our Bladed Jigs & Chatterbaits create vibration and flash to attract fish in murky water or when reaction strikes are needed, while traditional jigs (in our Jigs section) are better for precise presentations and bottom fishing.

Shipping & Delivery

What shipping options do you offer?
We provide two reliable options:
1. Standard Shipping: $12.95 via DHL/FedEx (10-15 days after processing)
2. Free Shipping: On orders over $50 via EMS (15-25 days after processing)
All orders are processed within 1-2 business days by our fishing-enthusiast team.
Do you ship internationally?
Yes! We serve freshwater anglers across North America, Europe, and most international locations (excluding some remote areas in Asia and other regions). Our global shipping partnerships ensure your gear arrives safely.
How are fishing rods packaged for shipping?
We treat your gear like our own! Rods ship in protective tubes, and delicate lures are securely packaged. Our specialized knowledge of fishing equipment ensures everything arrives in perfect condition.

Payments & Orders

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.
Can I modify my order after placing it?
Because we process orders so quickly (within 1-2 business days), changes may not always be possible. Contact us immediately at [email protected] and we’ll do our best to accommodate your request.

Returns & Exchanges

What’s your return policy?
We offer a 15-day return policy from the delivery date. While we’re confident in our carefully selected gear, we understand some equipment needs field testing. Return instructions are included with every shipment.
Can I return used fishing lures?
For safety and hygiene reasons, we can only accept returns of unused merchandise in original packaging. This policy helps ensure all our customers receive top-quality gear.

Customer Service

How can I contact customer service?
Our fishing-enthusiast team is available via email at [email protected]. We typically respond within 24 hours (excluding weekends/holidays).
Do you offer gift wrapping or special notes?
While we don’t offer traditional gift wrapping, we’re happy to include a personalized note with your order. Just add your request in the “Order Notes” section at checkout!

“Fueling your passion, one delivery at a time” – The Hot Sale Angling Store Team